5 FEATURES MILLENNIALS EXPECT FROM AN ERP SYSTEM

 by Katie Slimov

What are the first words that come to your mind to describe the Millennial generation? Technology enthusiast? Selfish? Effective? And many more words are among the definitions of this generation. Researches emphasize that the Millennial generation is the largest generation in the workforce. If you have an organization that wants to change its old system and have plans to move to the cloud, it may be helpful to choose your ERP software by taking clues from the Millennial demographics.



When we talk about the Millennial generation, the first thing that comes to mind is the technology addiction. Shopping, entertainment or paying bills, communicating, getting news… In short, the expectations of this generation, which accomplishes all their daily living habits through technology, are quite different. Today, in order to meet these expectations, companies that make sales through the internet must first understand the millennial generation and their expectations correctly. For example, many businesses now adopt BYOD (Bring Your Own Device) programs and allow employees to use their personal devices for related activities. 

Although the same investigations mentioned that there are vulnerabilities about BYOD such as security and overtime compensation. This program is certainly a very accurate example of Millennial expectations. Similarly, when you build your ERP strategy, if you consider the Millennium generation, your project will be more likely to be successful.

1- Cloud and Mobility Technology

Cloud solutions provide organizations with lower pre-cost, less IT support, the elimination of updates and upgrades, and overall lower cost. However, for Millennials, the biggest advantage of Cloud ERP is that it is mobile. So, regardless of location, an ERP application that they can access at any time takes priority over for Millennials.

2- User-Friendly UI

Growing with innovative technology, the Millennials generation expects an easy and intuitive interface, such as smartphone applications, video games, educational links and shopping sites. Therefore, the user interface (UI) of a Cloud ERP solution has become a very important factor. An efficient, easyto-navigate and configurable interface is essential to ensure a positive user experience. 

3- Easy learning

As personal technology has influenced the Millennial generation and Cloud ERP, it has become a necessity to move the training days to mobile. You should also pay attention to this feature in order to prevent your Millennial workforce from showing resistance during ERP implementation process.

4- Strong analytics

Millennial employees are very impatient to scan spreadsheets or reports. Instead, they want easy access to customizable control panels and reports that provide big data in real time. This feature is one of the sine qua non in your ERP, which reveals the skills of fast and accurate decision making and problem solving. 

5- Instant communication

With the Millennial generation, it is possible to say that meetings and conferences that are not online are a bit old school. As the collaboration and productivity increase with the new communication models, you must ensure that the ERP application you choose meets this new model. 


Source : ERP News

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